AI Assistant
Notifications
Clear all

[Solved] Not allowed to upload video

5 Posts
2 Users
2 Reactions
2,071 Views
Posts: 20
Topic starter
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@jhall)
Eminent Member
Joined: 7 years ago
[#6454]

Hi, I can upload images onto my site but not allowed to upload any video. I have Media Uploader 7/05 and WPDiscuz 7/07. I have configured WP Discuz to accept any video file in the media/comment settings. Also, I have been using this plugin for 2 years and this has never happened before. Do you have any ideas why this is happening?

NotAllowedFileType

 


4 Replies
Elvina
Posts: 1403
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@elvina)
Support
Joined: 7 years ago

Hi @jhall,

The file mimetype is not correct, thus you will get the following error. It should be video/mp4, not audio/mp4.

However, if you want to use exactly that mimetype, follow the instructions below:

1. Navigate to Dashboard > wpDiscuz > Settings > Comment Content and Media admin page

2. Find and click on the "Add New File Type" button

3. Fill the values as shown in the screenshot, that is:

  • extension > mp4
  • mime type(s) (pipe separated) > audio/mp4
mimetype

4. Save it, delete all caches and check again.


Posts: 20
Topic starter
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@jhall)
Eminent Member
Joined: 7 years ago

I will try your solution, but I have one more question.

With my IPad, I received the following error message (mimetype video/quicktime)

EADED466 794D 425B 889D 15C7D4E48264

. What kind of custom file type should I enter?

This is very strange because I never have gotten this kind of error before.

I have a copy of this website which I had not touched for a month and was able to upload videos on it today with no problem using the same device. 

Thanks for your support. 


1 Reply
Elvina
(@elvina)
Joined: 7 years ago

Support
Posts: 1403
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian

@jhall,

Please note the custom post types should be added manually, like in the above instruction. Screenshot below:

custom type

Posts: 20
Topic starter
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@jhall)
Eminent Member
Joined: 7 years ago

Thank you. I tested QuickTime and it worked!


Share:
Scroll to top