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Topic starter
16/03/2015 8:55 am
Just installed wpDiscuz - Wordpress Comments. When registered users click the "Post Comment" button, they report a popup window image (click to see screen shot). I checked the settings. Not clear on what triggers this pop-up, since I do not see this when I post a comment.
I post using FireFox on a Mac. Users who report this pop-up use FireFox and Chrome on Windows.
Any ideas on how to stop these pop-ups?
16/03/2015 4:04 pm
Hi Soul,
This is not wpDIscuz issue. It seems this user's computer and browser infected with some web viruses. Also you should check your Wordpress files and other plugins, it may be on your end too. We've nothing to fix here this definitely is not wpDiscuz pop-up and this is not being triggered by wpDiscuz.
16/03/2015 7:39 pm
Hi Soul,
It would be better if you send admin login details to support[at]gvectors.com email address, we'll check and fix this issue.
Topic starter
17/03/2015 1:21 pm
Aloha! Thanks for the speedy follow-up. I checked with those who reported this issue and asked them to check their pop-up settings. They did. Problem resolved.
Thanks!!