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Reply Button disapper

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(@talsela87)
Active Member
Joined: 8 years ago
Posts: 11
Topic starter  

hi.

when i try to reply i can't see the reply button.

what should i do?

website link: http://www.pcgalaxy.co.il

norply

Thanks!!

example attached.


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 10 years ago
Posts: 4209
 

You need to click on textarea to open comment form with reply button.

Video: https://www.screencast.com/t/Fg64PdfZc


   
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(@talsela87)
Active Member
Joined: 8 years ago
Posts: 11
Topic starter  
 
Posted by: Tom

You need to click on textarea to open comment form with reply button.

Video: https://www.screencast.com/t/Fg64PdfZc

hi, tom.

thanks for the comment.

I know that I need to click to show the button but look in my video, for registered users.

https://www.screencast.com/t/8diuTSJoW9De


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 10 years ago
Posts: 4209
 

Please PM me some user login details.


   
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(@talsela87)
Active Member
Joined: 8 years ago
Posts: 11
Topic starter  
Posted by: Tom

Please PM me some user login details.

In your inbox


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 10 years ago
Posts: 4209
 

Ok I see the issue, please wait for 5 sec then click on the textarea, it load the white pop-up windows on top right area, and when it shows the white pop-up messages. Just wait them to go and click, it works fine.

Video: https://www.screencast.com/t/FKCbyNCu

2017 05 23 1943

   
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(@talsela87)
Active Member
Joined: 8 years ago
Posts: 11
Topic starter  

I just checked it and its happen for all the user loged in from sociel network.

you can check why?

 

thanks thanks thanks!


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 10 years ago
Posts: 4209
 

I've already checked twice and it works fine. I explained that the issue comes from the white pop-up windows. You should wait till those disappear then click on comment form o you should remove the plugin which do this windows.


   
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(@talsela87)
Active Member
Joined: 8 years ago
Posts: 11
Topic starter  
Posted by: Tom

I've already checked twice and it works fine. I explained that the issue comes from the white pop-up windows. You should wait till those disappear then click on comment form o you should remove the plugin which do this windows.

first of all thanks for the answer.

second its call Mycreed Plugin, you should know him.

I Turn it off and the problem still happens to me and to all of my website team.

 

thanks again.

tal

 


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 10 years ago
Posts: 4209
 

This is the second time I do test. It works without any issue. And here is the second video: https://www.screencast.com/t/zXnb0MZb

I think this is your local PC issue. I have no other suggestion here. If something works then it has no issue.

Maybe I don't follow you, maybe you're trying to explain other issue, please let me know. You just need to click on white textarea and it opens the form with button.

Try with other PC, browser, inet....


   
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