Notifications
Clear all

Read more button and comment-footer-left missing on some comments

8 Posts
3 Users
1 Likes
730 Views
(@robmcmorran)
New Member
Joined: 4 years ago
Posts: 4
Topic starter  
Screenshot 2020 04 14 at 16.31.08

Attached shows a comment with two long replies, one of which is not showing the read more button or the comment-footer-left. It appears to be random when this occurs, is this a bug?

Thanks in advance,

Rob


   
Quote
Astghik
(@astgh)
Illustrious Member Admin
Joined: 6 years ago
Posts: 5872
 

Hi @robmcmorran,

Please leave some example URL to allow us to check the issue. Also please let us know the value of the "The number of words before breaking comment text and showing “Read more” link" option. 


   
ReplyQuote
(@robmcmorran)
New Member
Joined: 4 years ago
Posts: 4
Topic starter  

@astghik

Number of words before read-more button is 100

example comment with the issue is the child of the following.

https://tabletoptactics.tv/2016/12/06/warhammer-40000-campaign-battle-report-the-gaius-war-mission-2-speartip-advance/#comment-507462


   
ReplyQuote
Elvina
(@elvina)
Support
Joined: 5 years ago
Posts: 1403
 

@robmcmorran,

We've just checked it on your website, and everything works as expected, there is no such an issue.

https://www.screencast.com/t/okwmzUy9wM

You'll see the load more button once the number of words becomes greater than 100.

 


   
ReplyQuote
(@robmcmorran)
New Member
Joined: 4 years ago
Posts: 4
Topic starter  

Hi Elvina,

 

The actual comment content is different to what is displayed, on the admin panel I can see the attached content is correct but is truncated in the final comment view.

The content that should be displayed is the following which is a total of 114 words.

 "There was no time. He ran out of the door without half the stuff he needed for work, but it didn’t matter. He was late and if he didn’t make this meeting on time, someone’s life may be in danger.
“Begin today!” That’s all the note said. There was no indication from where it came or who may have written it. Had it been meant for someone else? Meghan looked around the room, but nobody made eye contact back. For a brief moment, she thought it might be a message for her to follow her dreams, but ultimately decided it was easier to ignore it as she crumpled it up and threw it away."

Screenshot 2020 04 15 at 12.32.52

Furthermore, the voting, reply, edit and link buttons are not showing for that comment so it is more than just the word limit not being reached.

 

Please advise on any other information I can provide.

 

Regards,

 

Rob

 


   
ReplyQuote
Elvina
(@elvina)
Support
Joined: 5 years ago
Posts: 1403
 

@robmcmorran,

The issue comes from the customization you have done. See the screenshot below:

reply button

Please use the following code to get it resolved:

.wc-reply .wc-blog-pmpro_role_1 span {
display: block!important;
}

After that you'll get the small CSS conflict with vote buttons, so you need to use this code to fix as well.

#wpcomm .wc-comment-footer .wc-footer-left {
display: flex !important;
}

All CSS codes should be added in the Dashboard > Comments > Settings > Styling admin page, in the "Custom CSS code" textarea.

In any case please don't forget to delete all caches and press CTRL+F5(twice) on the frontend before checking.


   
ReplyQuote
(@robmcmorran)
New Member
Joined: 4 years ago
Posts: 4
Topic starter  

I can confirm this has worked perfectly.

Thank you so much for your time, it's very appreciated!

Kind Regards,

 

Rob


   
Elvina reacted
ReplyQuote
Elvina
(@elvina)
Support
Joined: 5 years ago
Posts: 1403
 

@robmcmorran,

We'd really appreciate and be thankful if you leave a good review on the plugin page. This is the best way to say thank you to this project and support team.

 


   
ReplyQuote
Share:
Scroll to top