Notifications
Clear all

Paid Addons Support Forum Only

Please note, that here we only support Paid Addons issues and questions.

gVectors Support staff works from 6am to 6pm (GMT+0)

All questions related to wpForo and wpDiscuz free plugins should be asked in the corresponding plugin support forum:

 

wpDiscuz Support Forum   wpForo Support Forum

Read more button and comment-footer-left missing on some comments  

  RSS

robmcmorran
(@robmcmorran)
New Member
Joined: 4 months ago
Posts: 4
14/04/2020 7:33 pm  
Screenshot 2020 04 14 at 16.31.08

Attached shows a comment with two long replies, one of which is not showing the read more button or the comment-footer-left. It appears to be random when this occurs, is this a bug?

Thanks in advance,

Rob


Quote
Astghik
(@astghik)
Support Team Admin
Joined: 3 years ago
Posts: 4330
14/04/2020 10:17 pm  

Hi @robmcmorran,

Please leave some example URL to allow us to check the issue. Also please let us know the value of the "The number of words before breaking comment text and showing “Read more” link" option. 


ReplyQuote
robmcmorran
(@robmcmorran)
New Member
Joined: 4 months ago
Posts: 4
14/04/2020 10:45 pm  

@astghik

Number of words before read-more button is 100

example comment with the issue is the child of the following.

https://tabletoptactics.tv/2016/12/06/warhammer-40000-campaign-battle-report-the-gaius-war-mission-2-speartip-advance/#comment-507462


ReplyQuote
Elvina
(@elvina)
Noble Member Moderator
Joined: 11 months ago
Posts: 1215
15/04/2020 3:24 pm  

@robmcmorran,

We've just checked it on your website, and everything works as expected, there is no such an issue.

https://www.screencast.com/t/okwmzUy9wM

You'll see the load more button once the number of words becomes greater than 100.

 


ReplyQuote
robmcmorran
(@robmcmorran)
New Member
Joined: 4 months ago
Posts: 4
15/04/2020 3:37 pm  

Hi Elvina,

 

The actual comment content is different to what is displayed, on the admin panel I can see the attached content is correct but is truncated in the final comment view.

The content that should be displayed is the following which is a total of 114 words.

 "There was no time. He ran out of the door without half the stuff he needed for work, but it didn’t matter. He was late and if he didn’t make this meeting on time, someone’s life may be in danger.
“Begin today!” That’s all the note said. There was no indication from where it came or who may have written it. Had it been meant for someone else? Meghan looked around the room, but nobody made eye contact back. For a brief moment, she thought it might be a message for her to follow her dreams, but ultimately decided it was easier to ignore it as she crumpled it up and threw it away."

Screenshot 2020 04 15 at 12.32.52

Furthermore, the voting, reply, edit and link buttons are not showing for that comment so it is more than just the word limit not being reached.

 

Please advise on any other information I can provide.

 

Regards,

 

Rob

 


ReplyQuote
Elvina
(@elvina)
Noble Member Moderator
Joined: 11 months ago
Posts: 1215
15/04/2020 4:28 pm  

@robmcmorran,

The issue comes from the customization you have done. See the screenshot below:

reply button

Please use the following code to get it resolved:

.wc-reply .wc-blog-pmpro_role_1 span {
display: block!important;
}

After that you'll get the small CSS conflict with vote buttons, so you need to use this code to fix as well.

#wpcomm .wc-comment-footer .wc-footer-left {
display: flex !important;
}

All CSS codes should be added in the Dashboard > Comments > Settings > Styling admin page, in the "Custom CSS code" textarea.

In any case please don't forget to delete all caches and press CTRL+F5(twice) on the frontend before checking.


ReplyQuote
robmcmorran
(@robmcmorran)
New Member
Joined: 4 months ago
Posts: 4
16/04/2020 1:00 pm  

I can confirm this has worked perfectly.

Thank you so much for your time, it's very appreciated!

Kind Regards,

 

Rob


Elvina liked
ReplyQuote
Elvina
(@elvina)
Noble Member Moderator
Joined: 11 months ago
Posts: 1215
17/04/2020 1:26 pm  

@robmcmorran,

We'd really appreciate and be thankful if you leave a good review on the plugin page. This is the best way to say thank you to this project and support team.

 


ReplyQuote
Share: