I have a place on my website where people can see what people have responded on their downloadable products. They can comment in a box there.
You can find this functionality here http://www.staging1.soundgenes.com/artist-dashboard/ (login with user: Pulse, password pulse842).
However when using the comment box in that page, something strange happens... The comment is succesfully made in the backend. (I can see a comment under dashboard<all comments) but it doesn't appear on the product page in the wp discuz area. (You can see the download page here: http://www.staging1.soundgenes.com/downloads/snappy-violin/)
Is this a known bug?
I'm really sorry but we don't support this case. I don't know what page is this, how it works. Even the comment form is not wpDiscuz form. wpForo is designed to work on a single post/page and it works fine on your website single post.