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Not able to post a comment

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(@lukasberan)
New Member
Joined: 5 years ago
Posts: 2
Topic starter  

Hi.

I want to use this plugin, but I have issues with posting comments. I am able to post a comment when I am signed in. But I am not able to post a comment as a guest. I see only the "dots progress bar" and a blank red window, see the attachment.

image001

I use WP Super Cache plugin and Autoptimize plugin. I tried deleting all caches, but no change. I use WordPress native AJAX functions.

My website is  https://stavba.selfici.com/ - comments are enabled for all posts also for guests.


   
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Arina
(@arina)
Support Team
Joined: 10 years ago
Posts: 101
 

Hi @lukasberan,

You have a js error on your website. It seems some plugin or current active theme plugins blocks jquery loading.

Please switch some default theme, deactivate plugins one by one and find the conflict maker plugin. 

Keep the cache plugin disabled during this testing. Also, delete the browser cache before testing. 

js.error

   
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(@lukasberan)
New Member
Joined: 5 years ago
Posts: 2
Topic starter  

Thank you. But I am not able to do any tests such this, so we can close it for now.


   
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