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I cannot make the plugin work

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(@trenchanghotmail-com)
Member Customer
Joined: 5 years ago
Posts: 5
Topic starter  

I am not sure how to adjust the settings to make it work. Here some issues:

  1. It shows 2 comment areas that are required (I need only one)
  2. After submitting the comment I get an error about the captcha, but there is no captcha there anymore (only when subscribing)
  3. Here is the website: voiceandnation.com

Thanks

This topic was modified 5 years ago by trenchang@hotmail.com

   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 6 years ago
Posts: 5860
 

Hi @trenchanghotmail-com,

Thank you for using wpDiscuz and for contacting us. 

I don't see the wpDiscuz Comment Form anywhere. Have you disabled it? 


   
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(@trenchanghotmail-com)
Member Customer
Joined: 5 years ago
Posts: 5
Topic starter  

Can you see it here or maybe it is showing the Wordpress default comment system?

https://www.voiceandnation.com/2019/07/14/poll-is-hyper-partisanship-ruining-american-politics/

Thanks,

Erwin


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 6 years ago
Posts: 5860
 

@trenchanghotmail-com

Please navigate to Dashboard > Comments > Forms admin page, edit the Default form and make sure you haven't created any additional textarea field.

Doc here: https://wpdiscuz.com/docs/wpdiscuz-documentation/getting-started/custom-comment-form/comment-form-builder/


   
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