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[Solved] Guests Can't Comment Posts on the website

✦ Summarize Topic

How-To and Troubleshooting

Last Post by Astghik 8 years ago

4 Posts

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howtochatonline

(@howtochatonline)

New Member

Joined: 8 years ago

Posts: 2

Topic starter

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09/09/2018 3:39 pm [#2861]

Everything works well with wp-discuz on my website. However guests can't comment posts or they can't reply other comments at all. A blank red bar is appearing at the top of the comment field after guest submission. I am using siteground's official cache for How to Chat Online and also using Newspaper theme. Since my website is very active, I deactivated the application. However I am interested to use this plugin and its addons. (as well as WPForo addons) If it is a known issue, can you please provide information on how to fix this problem? If it is not, I can install the application again and provide screenshots to to you.

The website is: https://www.howtochatonline.net

I am already using WPForo at the moment. You guys did a great job really.

Astghik

(@astgh)

Illustrious Member Admin

Joined: 8 years ago

Posts: 6645

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09/09/2018 7:38 pm

Thank you howtochatonline,

Please navigate to Dashboard > Comments > Forums admin page, edit the Default form and make sure the "Allow guests to comment" is enabled.

More info here:
https://wpdiscuz.com/docs/wpdiscuz-documentation/getting-started/custom-comment-form/comment-form-settings/#only-loggedin

If it doesn't help, please provide us with some screenshots.

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howtochatonline

(@howtochatonline)

New Member

Joined: 8 years ago

Posts: 2

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09/09/2018 11:53 pm

Posted by: Astghik

Thank you howtochatonline,

Please navigate to Dashboard > Comments > Forums admin page, edit the Default form and make sure the "Allow guests to comment" is enabled.

More info here:
https://wpdiscuz.com/docs/wpdiscuz-documentation/getting-started/custom-comment-form/comment-form-settings/#only-loggedin

If it doesn't help, please provide us with some screenshots.

Thank you for the immediate answer and for the future reference I can tell you where was the problem. I have installed a plugin to make my comment GDPR compliant for a while ago. -I even forgot about it by time- It was: WP Comment Policy Checkbox. I removed it and the plugin started to work well.

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Astghik

(@astgh)

Illustrious Member Admin

Joined: 8 years ago

Posts: 6645