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Our support team is currently on holiday from December 25, 2025 to January 7, 2026, and replies may be delayed during this period.
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Topic starter
19/11/2018 5:22 pm
Hi team,
Our webpage: https://www.mcanhealth.com/en/mcan-health-reviews/
In this page, there are 2 problems because of WPDISCUZ plug-in, Please check;
1) Mobile full-width issue... The problem started with adding comments to page. X horizontal bar is active as you can check and width:100% is not a solution for mobile devices...
2) There is no success message after posting a comment. It should be a pop-up or mouse down action to see user's own comments. It looks like bugy? How can we solve?
Please, offer a solution for these 2 problems.
Thanks,
20/11/2018 12:37 pm
Hi MCANHealth,
1) Mobile full-width issue... The problem started with adding comments to page. X horizontal bar is active as you can check and width:100% is not a solution for mobile devices...
I'm sorry, but I don't follow you. Please explain using some screenshots.
2) There is no success message after posting a comment. It should be a pop-up or mouse down action to see user's own comments. It looks like bugy? How can we solve?
This is designed to work in this way. We don't display any message when the users are comments. The message is shown only when there is some error, e.g. duplicate content, etc.
Topic starter
22/11/2018 3:51 pm
Hi support team, thank you for your feedback. I've one more question to you; where is the rating starts stored in database? which table? We need to calculate avg. point for users. Best,
22/11/2018 4:31 pm
Hi MCANHealth,
The rating starts are stored in wp_commentmeta database table.
wp_ is just a WordPress database tables default prefix. In your case, the prefix can be different.