[Solved] Does not work Live Update  

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Ruslan
Active Member Customer
Joined:12 months  ago
Posts: 11
14/09/2017 10:26 am  

I installed your plugin on my site, I like everything, but the real-time update function does not work.

An update appears at the top right, but I do not see any new comments.


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Tom
 Tom
Support Team Admin
Joined:3 years  ago
Posts: 2109
15/09/2017 8:41 am  

Hi Ruslan,

please deactivate other plugins and test it again, this is a plugin conflict. wpDiscuz live update works on thousands of website without any issue, so the only reason of your problem is local plugin/theme/server incompatibility, you should find it using plugin deactivation and theme changing methods.

wpDiscuz Documentation


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Ruslan
Active Member Customer
Joined:12 months  ago
Posts: 11
18/09/2017 11:04 pm  

I deactivated all the plugins, but it's useless


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Tom
 Tom
Support Team Admin
Joined:3 years  ago
Posts: 2109
22/09/2017 1:12 am  

It maybe a theme incompatibility. Please leave some URL to allow us debug front-end JS errors. Also make sure you don't have wrong code in theme's functions.php. This file is very sensitive, if your code generates errors or you have spaces/line-breaks after ?> and before <?php codes it'll affect all AJAX requests. these generate extra output before file header sent.

wpDiscuz Documentation


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Ruslan
Active Member Customer
Joined:12 months  ago
Posts: 11
22/09/2017 12:50 pm  

You were right, after changing theme, it all worked.


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