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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Topic starter
23/11/2019 7:28 pm
Hello.
There are more than 20,000 comments on my site.
I click on the new comment in the widget for an answer.
I’m going to the page, but I don’t get the right comment.
After 2 reloads of the page, I get to the desired comment. The first time does not always go.
Please tell me what is the problem?
Topic starter
25/11/2019 8:46 pm
It works every other time. And not always on the same thing. The plugin is currently disabled. I can’t keep it on for several days, as it does not work well. This is the only problem.
The rest is all excellent. And I would order paid extensions.
This post was modified 6 years ago by dima87
Topic starter
25/11/2019 9:26 pm
If you tell me which day you can see, then I would include for the day, no more.
26/11/2019 11:35 am
Please activate the wpDiscuz plugin one more time, and leave the example URL to allow us to check the issue.
Topic starter
26/11/2019 10:55 pm
Included a plugin.
This problem is not only for me, for all users.
References:
http://ldsound.ru/kosmeticheskij-remont-25-as-126-elektronika/comment-page-1/#comment-36422
http://ldsound.ru/30a-188-lomo/comment-page-1/#comment-36417
http://ldsound.ru/vega-u-120-stereo-hi-fi/comment-page-1/#comment-36406
http://ldsound.ru/2-x-polosnaya-as-studio-101-scanspeak-18w8542-00-seas-27tffc/comment-page-1/#comment-36399
I don’t immediately get to the transition. F5 from the second time helps to get to the desired comment.
Pages are divided into 50 comments. A smaller or larger breakdown does not help.
Topic starter
26/11/2019 11:05 pm
Enabled and disabled all settings in the plugin. Nothing helps.
Topic starter
26/11/2019 11:20 pm
This comment does not go at all: http://ldsound.ru/10-gdsh-1-4-10-gd-36k/#comment-36415
Name - Евгений
Topic starter
26/11/2019 11:35 pm
I think I understand what the problem is.
I have exposed tree-like (nested) comments with a depth of 10 levels. The transition works only for level 4. All that is more - does not upload to the comment.
27/11/2019 2:25 pm
Hi @dima87,
Please follow the steps below:
1. Open the /wp-content/plugins/wpdiscuz/assets/js/wpdiscuz.js file
2. Find the 756 line
3. Replace the code from 756 to 758 lines with the following one:
setTimeout(function () {
$('html, body').animate({
scrollTop: $('#comment-' + commentId).parents('[id^=wc-comm-]').offset().top - 32
}, 1000);
}, 500);
dima87 reacted
Topic starter
27/11/2019 8:24 pm
Thanks for the help!
It was:
It became:
But, nothing has changed, everything is as it was.
On these pages loads from 2 times or does not load at all:
http://ldsound.ru/35-as-012-radiotehnika-s-90/#comment-35224
28/11/2019 1:10 pm
setTimeout(function () {
$('html, body').animate({
scrollTop: $('#comment-' + commentId).parents('[id^=wc-comm-]').offset().top - 32
}, 1000);
}, 500);
Please try to increase the value of the red mark number( 1000/1500 etc), and check again, the issue should be solved.
dima87 reacted
Topic starter
28/11/2019 9:42 pm
Delivered 1500 - and it helped. Now everything works!
Thanks for the help!!!
Tell me please. I will buy an addon for inserting pictures. Users will attach images. What will happen to the pictures if you deactivate the plugin? Comments I know remain in their native form. Will the pictures remain in the comments?
29/11/2019 1:44 pm
Will the pictures remain in the comments?
WordPress doesn't have a feature for displaying the images in the comment content.
The wpDiscuz media uploader addon stores the images in the comment_meta database table, but after the plugin deactivation, those images will not be visible in the comment content anymore.
dima87 reacted