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How-To and Troubleshooting
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Topic starter
24/09/2018 8:00 pm
When users comment, they click the "Post comment" button, but it's taking about 10 seconds to post the comment, so they think it's not posting.
1. Is there a fix for this issue (could it be in the settings somewhere... something I'm missing)?
2. Can you create a toggle for the "Post comment" button so that it becomes disabled after clicking it and changes the value of the button to, "Please wait..." or something along those lines?
25/09/2018 12:14 pm
Hi daviddietz,
Could you please leave your website URL to allow us to check it?
26/09/2018 4:22 pm
Hi @daviddietz,
Please navigate to Dashboard > Comments > Settings >General admin page, Enable "Use WordPress native AJAX functions" and chack again.
As far as I see you've done a customization that's why we couldn't guess what gonna wrong on your website.
Topic starter
26/09/2018 5:19 pm
Thanks. That's been enabled. The only customization I've made is to the submit button.
<input id="commentSubmit" class="wc_comm_submit wc_not_clicked button alt" type="submit" onclick="this.value='Please wait...';" onmouseup="changeCursor();" name="<?php echo $name; ?>" value="<?php echo $args['name']; ?>">
<script>
function changeCursor() {
document.getElementById("commentSubmit").style.cursor = "not-allowed";
}
</script>
Topic starter
26/09/2018 5:20 pm
I'll add that the delay still occurs with or without that customization.