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[Solved] Comments don't show  

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FleurB
(@fleurb)
New Member
Joined: 2 years ago
Posts: 4
18/12/2018 7:05 pm  

Hello forum,

I am having an issue. I have several blog posts which have been commented in the past but today, when I access the articles there is no comments to be seen whatsoever. 

When I disactivate Discuz comments appear on the posts again.

Any advice?


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Tom
 Tom
(@tomson)
Support Team Admin
Joined: 5 years ago
Posts: 3221
19/12/2018 9:35 pm  

Could you please leave some URL to your website and enable back wpDiscuz.

Also, after wpDiscuz enabling please delete website caches.


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FleurB
(@fleurb)
New Member
Joined: 2 years ago
Posts: 4
20/12/2018 12:34 pm  

Hi, 

Thanks for your reply.

So I didn't disable WPdiscuz. 

I had attempted to disable, enable and clear cache but the issue remains.

Here is 3 links to posts where comments don't show:

 

https://fleurexplorebordeaux.com/fip-radio-bordeaux/

https://fleurexplorebordeaux.com/le-monument-aux-girondins/

https://fleurexplorebordeaux.com/visite-insolite-musee-compagnons-tour-de-france-bordeaux/

 


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Arina
(@arina)
Estimable Member Moderator
Joined: 6 years ago
Posts: 101
20/12/2018 1:06 pm  

Hi @fleurb,

The issue comes from your current active theme, it adds {display:none} CSS rule for the comment div.

display none

To solve the issue just navigate to Dashboard > Comments > Settings > Styling admin page, put this CSS code in "Custom CSS code" textarea, save it, delete all caches and check again (press CTRL+F5 on frontend).

.et_pb_comments_module.et_pb_no_comments_count #comments {
display: block !important;
}

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FleurB
(@fleurb)
New Member
Joined: 2 years ago
Posts: 4
20/12/2018 9:26 pm  

Thank you. 

Is there any way I can solve the problem without inserting code? I don't code. 

 


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Arina
(@arina)
Estimable Member Moderator
Joined: 6 years ago
Posts: 101
21/12/2018 12:45 pm  

Hi @fleurb,

You just need to insert the code I've provided in this post in "Custom CSS code" textarea, that is located in Dashboard > Comment > settings > Styling admin page (just scroll a bit down), as shown in the screenshot below:

custom CSS code

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FleurB
(@fleurb)
New Member
Joined: 2 years ago
Posts: 4
01/01/2019 4:45 pm  

Hello, 

Happy new year. 

I followed your instructions and the issue is solved. 

Thank you very much,

Fleur


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