Notifications
Clear all

Comments are not showing

11 Posts
3 Users
0 Reactions
3,163 Views
(@nirjhar)
Active Member
Joined: 7 years ago
Posts: 6
Topic starter  

Hello,

I can't see any comments that have been approved. Sometimes they appear sometimes they don't.Β 

sample post


   
Quote
Astghik
(@astgh)
Illustrious Member Admin
Joined: 8 years ago
Posts: 6452
 

HiΒ @nirjhar,

We've just tested on your website. Could you please check the comment byΒ gVectorsΒ Support (the text of the comment is: "very interesting article") is awaiting moderation or is in the spam tab?

spam

   
ReplyQuote
(@nirjhar)
Active Member
Joined: 7 years ago
Posts: 6
Topic starter  

@astghik It's under approved comment.

This post was modified 7 years ago by nirjhar

   
ReplyQuote
Astghik
(@astgh)
Illustrious Member Admin
Joined: 8 years ago
Posts: 6452
 

ok, please approve the comment and let us know.Β 


   
ReplyQuote
(@nirjhar)
Active Member
Joined: 7 years ago
Posts: 6
Topic starter  

Approved already.


   
ReplyQuote
Astghik
(@astgh)
Illustrious Member Admin
Joined: 8 years ago
Posts: 6452
 

HiΒ nirjhar,

Please navigate to Dashboard >Β Settings >Β Discussion admin page, make sure the following options are unchecked:

  • Β 
  • Comment author must have a previously approved comment

More infoΒ here:

https://wpdiscuz.com/docs/wpdiscuz-documentation/discussion-settings/before-a-comment-appears/


   
ReplyQuote
(@nirjhar)
Active Member
Joined: 7 years ago
Posts: 6
Topic starter  

Checked. But if you refresh the page repeatedly then the comments appear for sometime. I think I'm missing some settings with cache.Β 


   
ReplyQuote
Astghik
(@astgh)
Illustrious Member Admin
Joined: 8 years ago
Posts: 6452
 

@nirjhar

Please navigate toΒ Dashboard > Settings > Discussions admin page check theΒ β€œBreak comments into pages with…” option and check again.Β If you check the checkbox, the comment pagination will be changed to standardΒ [ 1 ] [ 2 ] [ 3 ]Β type. These are the native pagination buttons of the WordPress comment system.

More info here:Β  https://wpdiscuz.com/docs/wpdiscuz-documentation/settings/comment-list-settings/#pagination

Let us know how it works.Β 


   
ReplyQuote
(@nirjhar)
Active Member
Joined: 7 years ago
Posts: 6
Topic starter  

Not working. For testing purpose I have installed it with a localhost site. Which is working. So I think it's a cache issue. I have disabled the cache plugin though.


   
ReplyQuote
Arina
(@arina)
Support Team
Joined: 11 years ago
Posts: 101
 

HiΒ @nirjhar,

Please inform us the cacheΒ plugins you use.


   
ReplyQuote
(@nirjhar)
Active Member
Joined: 7 years ago
Posts: 6
Topic starter  

It'sΒ WP Super Cache.


   
ReplyQuote
Share:
Scroll to top