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Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

Cant post comment if not registered

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(@vitaly)
New Member
Joined: 5 years ago
Posts: 2
Topic starter  

Hi. Everything we're fine but now i can't place comments without registration. I've never had user registration on my website and everything were fine. I've attached screenshot with error. Comments also don't appear in admin panel. Please help -_-

 I checked form settings 

Allow guests to comment  
error
This topic was modified 5 years ago by vitaly

   
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Elvina
(@elvina)
Support
Joined: 6 years ago
Posts: 1403
 

Hi @vitaly,

Please go to the Dashboard > Comments > Forms admin page, edit the default form you use, click on the "Update" button, delete all caches, go to the frontend page press CTRL+F5(twice) and check again.

If the issue still exists, please leave the example URL to allow us to check it.


   
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(@vitaly)
New Member
Joined: 5 years ago
Posts: 2
Topic starter  

Hi. Issue still exists.

https://natalydanilova.com/blog/baby-photography-northern-virginia-isla/

thank you so much.


   
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Astghik
(@astgh)
Illustrious Member Admin
Joined: 8 years ago
Posts: 6444
 

@vitaly,

There is some CAPTCHA plugin that caused the issue. Please deactivate plugins one by one to find a problem maker. 

 


   
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