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[Solved] Author comment Thumbnail

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(@teiam)
New Member
Joined: 5 years ago
Posts: 4
Topic starter  

After update all the plugins I lost the Author thumbnail image. 

 

Link: https://www.ladynightwear.com/product/maria-emerald-satin-and-lace-nightdress/


   
Elvina
(@elvina)
Support
Joined: 5 years ago
Posts: 1403
 

Hi @teiam,

Please navigate to the Dashboard > Settings > Discussion > admin page and make sure the "Avatar Display" option is enabled.

if the issue still exists that means that you have done some customization. 


   
(@teiam)
New Member
Joined: 5 years ago
Posts: 4
Topic starter  

Yes, Avatar Display Option is enabled.

 

image

   
Elvina
(@elvina)
Support
Joined: 5 years ago
Posts: 1403
 

@teiam,

ok, please let us know have you done any customization?

If yes please rename the customization folder name and check again.

 


   
(@teiam)
New Member
Joined: 5 years ago
Posts: 4
Topic starter  

Yes, there is some customisation but in Appearance < customise < Custom css

but someone else done this part for me and before updating the plugin, it was work. Unfortunately I don't know which part of customise makes this problem?

Hope you can help me?


   
Elvina
(@elvina)
Support
Joined: 5 years ago
Posts: 1403
 

@teiam,

As you can see in the video recorded below the value of the .wc-comment-left  class is set none, that's the reason for the issue. You'll need to set it as a block to make an avatar visible.

https://www.screencast.com/t/pLh8XCL2jSGF

 


   
(@teiam)
New Member
Joined: 5 years ago
Posts: 4
Topic starter  

Thank you for your help


   
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