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Topic starter
30/04/2019 8:22 pm
Hello,
I installed the free verison and the author and guest avatar are the same. Do I need to purchase an addon to fix this? Wordpress setting?
Thank you in advance.
Michelle
01/05/2019 11:57 am
Hi @mpark88111,
Please specify what plugin do you mean wpDiscuz or wpForo?
Do I need to purchase an addon to fix this?
No, the issue shouldn't have any relation to add-ons. Both wpDiscuz and wpForo plugins work fine without add-ons. It'd be easy for us to check the issue if you provide us some example URL.
Topic starter
08/05/2019 1:24 pm
Hello,
I installed wpDiscuz. Here's the URL example.
https://temporaryresidents.com/how-to-legally-stay-in-europe-without-a-long-term-visa/
As a sidenote, I deactivated our cache plugin (WP Rocket), and deleted all caches.
Thanks,
Michelle
Topic starter
08/05/2019 1:34 pm
No. installed wpDiscuz Version 5.3.2
08/05/2019 2:02 pm
Hi @mpark88111,
This kind of problem is usually caused by a conflict other plugins. Please deactivate plugins one by one and check after each deactivation.
Topic starter
09/05/2019 1:29 pm
Tried it. Didn't work. I guess I will have to search for another commenting plugin. Thanks for trying.
09/05/2019 1:55 pm
Hi @mpark88111,
No problem. However, if you decide to use the wpDiscuz plugin, you can provide us the admin login details. wpDiscuz developers will be able to help you to solve the issue for sure.