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[Solved] Can't send report email  

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fawp
 fawp
(@fawp)
Active Member
Joined: 10 months ago
Posts: 15
30/08/2019 2:40 pm  

Hi guys

 

Firstly, I am posting here about this issue

https://wpforo.com/community/how-to-and-troubleshooting-2/cant-send-report-email/

 

In that forum a support guy suggested advice for this specific issue would be provided here rather than there.

 

I have recently installed wpForo on a brand new WordPress installation on a localhost to evaluate its functionality.

 

When it comes to reporting posts, I too get a "Can't send report email" error.

 

This is the current config and settings:

  • The user attempting to report belongs to the "Registered" Groupid
  • In Forum Accesses I have confirmed that "Standard access" 'Can report' checkbox is ticked
  • wpForum is the only plugin enabled in Plugins

 

wpForo version 1.6.2

WordPress version 5.2.2

 

Is there anything else I can check?

 

Thank you


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Astghik
(@astghik)
Support Team Admin
Joined: 3 years ago
Posts: 4206
30/08/2019 5:12 pm  

Hi @fawp,

As far as we understand the issue is related to SMTP settings. 

Please install the following plugin, check what happens to your emails (via its logs and diagnostics).

https://wordpress.org/plugins/post-smtp/

 


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fawp
 fawp
(@fawp)
Active Member
Joined: 10 months ago
Posts: 15
31/08/2019 8:50 pm  
Posted by: @astghik

Hi @fawp,

As far as we understand the issue is related to SMTP settings. 

Please install the following plugin, check what happens to your emails (via its logs and diagnostics).

https://wordpress.org/plugins/post-smtp/

 

Thank you @astghik for pointing me in the right direction, I think I have solved the problem.

 

One more question - when you report somebody through the wpForo report function, does the system send the report email only, or is there a way to enable a notification (e.g. either in the wpForo control panel or via BuddyPress)?


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Astghik
(@astghik)
Support Team Admin
Joined: 3 years ago
Posts: 4206
02/09/2019 12:30 pm  

@fawp

Currently, wpForo is only notifying via email. 


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fawp
 fawp
(@fawp)
Active Member
Joined: 10 months ago
Posts: 15
02/09/2019 2:56 pm  

OK thanks.


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