No button and nextpage transformation is not working correct  

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basictutorials
(@basictutorials)
Member Customer
Joined: 9 months ago
Posts: 9
21/09/2018 9:15 pm  

Hi,

I just bought the plugin and unfortunally there is no button to define the pagination in posts and the automatic transformation from nextpage is not working on some articles as well. Can you help please?


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 2651
22/09/2018 2:10 pm  

Hi basictutorials ,

Could you please leave your website URL to allow us to check it? 


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basictutorials
(@basictutorials)
Member Customer
Joined: 9 months ago
Posts: 9
22/09/2018 2:53 pm  

https://basic-tutorials.de

But the automatic transformation is deactivated right now, because on some posts there was only shown the first site. And as I said I can't paginate with the button/shortcodes, because it's not displayed.


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 2651
22/09/2018 3:14 pm  

@basictutorials,

It seems you've done wrong configuration. Please send admin login details to info[at]gvectors.com email address to allow us to check it.


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basictutorials
(@basictutorials)
Member Customer
Joined: 9 months ago
Posts: 9
22/09/2018 3:31 pm  

Sent


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 2651
26/09/2018 3:33 pm  

Hi @basictutorials,

For further support please install and activate the Duplicator — WordPress Migration Plugin, backup your WordPress site and send it to info[at]gvectors.com email address to allow us to check it.


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basictutorials
(@basictutorials)
Member Customer
Joined: 9 months ago
Posts: 9
16/10/2018 4:53 pm  

Please let me know if you found a solution.


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 2651
22/10/2018 4:46 pm  

Hi @basictutorials,

Please navigate to Settings > Ap Pagination > General Settings admin page, make sure the Turn on/off Content pagination option is enabled. 

Also, watch this video attentively and try to add again. We've tested on our local server and everything work as it should. 

 


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basictutorials
(@basictutorials)
Member Customer
Joined: 9 months ago
Posts: 9
22/10/2018 5:42 pm  

But you also tested it on my server and it didn't work. So you don't have any explanation?


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basictutorials
(@basictutorials)
Member Customer
Joined: 9 months ago
Posts: 9
22/10/2018 5:47 pm  

And why is the plugin not available anymore if there is no problem?


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 2651
23/10/2018 3:22 pm  

Hi @basictutorials,

But you also tested it on my server and it didn't work. So you don't have any explanation?

We can't do any deep support on the live websites. We simply created a new draft post to make sure it doesn't show. On our local site, we can do any changes and don't worry that something will go wrong.

And why is the plugin not available anymore if there is no problem?

This plugin is no longer under active development. We stop developing and updating this plugin. However, we'll support the product during the year. 


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basictutorials
(@basictutorials)
Member Customer
Joined: 9 months ago
Posts: 9
23/10/2018 3:25 pm  

Did you also test the not working subpage which I sent you on the local copy or just a new? As I said, not every post is not working. 


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 2651
24/10/2018 2:44 pm  

Hi @basictutorials,

I'm sorry but I don't follow you. Could you please explain what you mean saying "not working subpage "? 


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basictutorials
(@basictutorials)
Member Customer
Joined: 9 months ago
Posts: 9
24/10/2018 3:46 pm  

Some posts work fine, others not. Instead of multiple pages only the first page is shown without any buttons to get to the next page. In the first email I sent you I mentioned one post which is not working.


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 2651
24/10/2018 6:03 pm  

@basictutorials,

Please note there is no way to use both Advanced Content Pagination and WordPress shortcodes together. 

You need to use only the Advanced Content Pagination plugin's shortcodes. 

Please remove those shortcodes e.g.  <!-- nextpage --> 


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basictutorials
(@basictutorials)
Member Customer
Joined: 9 months ago
Posts: 9
24/10/2018 6:33 pm  

But I have your option "Use Wordpress pagination shortcode and generate advanced pagination buttons" activated - so this should also work. And it is working for some posts, but not for all...


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 2651
26/10/2018 5:54 pm  

Dear @basictutorials,

If you enable "Use Wordpress pagination shortcode and generate advanced pagination buttons" option you need to use only the WordPress shortcodes.

In any case, it's not possible to use the two shortcodes together.


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