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[Solved] Missing User Groups Secondary

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(@tim40)
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Joined: 9 years ago
[#4227]

I'm having the same problem as the one described in this post:
https://gvectors.com/forum/general-questions/secondary-usergroup-options-missing/

 

I have 2 Usergroups that can be marked as Secondary (1 Registered and 9 USA - Denver, CO):

 

But only one of them appears on the Account page for a user:

 

I am using the User Custom Fields addon. Does it have something to do with the value that is listed in this field?


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Astghik
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(@astgh)
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Joined: 8 years ago

Hi @tim40,

Please add the second Secondary usergroup in User Custom Fields add-on's Edit fields section. As shown below

3 => 1 Registred

4 => X your secondary usergroup

secondary usergroup

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(@tim40)
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Joined: 9 years ago

I tried all of these, but none of them worked. I also tried using a 7 instead of a 4 because 7 is the groupid in the database:

image
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Astghik
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@tim40

Are you clicking on the "Save Changes" button after you're making any changes?

save changes

 


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(@tim40)
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That was exactly the problem. I feel like an idiot 🙂

Thank you so much for your help!


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Astghik
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Tim Rodman,
 
Glad to hear that the issue is solved. 

 


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