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wpForo Private Messages

Last Post by Kyle 4 years ago

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Posts: 3

Johan Ekman

Customer

Topic starter

Jan 07, 2022 11:17 pm

(@johan-ekman)

Member

Joined: 4 years ago

Hi!

I am going a little bit crazy. I have users that have replied to my PMs and:

1. I recieved the Email notification that they replied and in the email I can see their reply message.
2. When clicking on the link to get to the conversation it is not shown in the forum conversation!
3. I tried to log in and out and no change.
4. I tried clicking "refresh" in the message and no change. The reply is not appearing.
5. I tried clicking on the "load all message" button but no change.
6. I found that it can be that I must exclude the forum from cache.
So I BOUGHT WP Rocket and used your advice here:
https://gvectors.com/forum/wpforo-private-messages/private-messages-will-not-show-reply-message-until-you-fully-log-on-and-then-log-back-in/#post-28458

And I have excluded the forum which is called /e2forum/(.*) and I do not have The delayed javascript checkbox ticked.

I purged Cache and preloaded pages etc

STILL THE MESSAGE IS NOT APPEARING....

What is happening... sigh. please help.
my website https://www.e2economist.com/e2forum/

1 Reply

Posts: 728

Kyle

Jan 08, 2022 12:51 pm

(@kylew)

Prominent Member

Joined: 4 years ago

Hi @johan-ekman,

Here is a FAQ Topic about how to exclude wpForo from cache plugin:
https://wpforo.com/community/faq/wpforo-and-cache-plugins/

About the Email, please go to Dashboard > Forums > Settings > Addons > Private Messages Tab, and check Email Notification field.
Under New “private message” notification email message: field you can see 3 shortcodes insert them in the Text are. Save the settings, then go to Dashboard > Forums > Dashboard and Press Delete all caches button.