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[Solved] Unable to create polls

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Posts: 33
Customer
Topic starter
(@lynne-benedict)
Member
Joined: 2 years ago

I am unable to create polls. Please see screenshots with all the info. Topic gets created but polls creation fails. 

Thank you

polls plugin installed and active
poll activation fils
poll add on not working
poll settings
Poll addon not wokring
4 Replies
Posts: 4213
 Tom
Admin
(@tomson)
Famed Member
Joined: 10 years ago

Hi @lynne-benedict,

I've just reset the #42180 order license keys, please find the keys in your account or in the order email and activate them again.

Also, please use phpMyAdmin plugin or the tool in your hosting cPanel to check the wp_wpforo_polls table. It seems something wrong with the structure of this table. It should have the following fields:

wpForo Polls Table

 

Posts: 33
Customer
Topic starter
(@lynne-benedict)
Member
Joined: 2 years ago

Good morning. 

I activated the keys again. It seemed to take it (unlike yesterday) so your reset did shift something.

But the error did not go away. 

I looked at the for table and see I have 1 column less than your screenshot. 

polls table
pool error
polls actiavation

thank you

1 Reply
 Tom
Admin
(@tomson)
Joined: 10 years ago

Famed Member
Posts: 4213

@lynne-benedict,

Please execute this SQL to add a new "stat" field and do some changes in other fields:

SET SQL_MODE = "NO_AUTO_VALUE_ON_ZERO";
ALTER TABLE `wp_wpforo_polls` 
MODIFY COLUMN `options` LONGTEXT,
CHANGE COLUMN `votes` `stat` LONGTEXT, ADD COLUMN `votes` LONGTEXT AFTER `stat`;

Copy all and execute the whole SQL at once.

 

Posts: 33
Customer
Topic starter
(@lynne-benedict)
Member
Joined: 2 years ago

It worked. Thank you

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