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Impossible to install the polls addon

6 Posts
2 Users
0 Reactions
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Posts: 3
Customer
Topic starter
(@manuel-meszarovits)
Member
Joined: 6 months ago

Hello team,

I cannot install the plugin!

Every time I want to install I have this message :

403 Forbidden Access to this ressource on the server is denied!

So I need help!

Thanks,

Manuel

5 Replies
Astghik
Posts: 6444
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

Hi Manuel,

Please check out this article: https://www.malcare.com/blog/wordpress-403-forbidden

Reply
Posts: 3
Customer
Topic starter
(@manuel-meszarovits)
Member
Joined: 6 months ago

I'm sorry, but I don't manage this part of my hosting to adjust permissions.

Every plugin I've installed was easy to set up, but yours seems impossible.

Please try to find me a simpler solution.

Thanks,
Manuel

Reply
1 Reply
Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6444

@manuel-meszarovits 

You can contact the hosting support and ask them to check the permissions. 

Reply
Posts: 3
Customer
Topic starter
(@manuel-meszarovits)
Member
Joined: 6 months ago

I don't understand how to contact the hosting support. Nothing is clear !

Reply
1 Reply
Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6444

@manuel-meszarovits 

Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you.

Let us know once it's sent. 

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