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Instagram Embed Problem

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(@mikecma)
Member
Joined: 7 years ago
[#4365]

I know this has been asked a few times already, I have scanned all the posts regarding this issue hoping to solve it but so far no luck.

I have disabled all plugins except the forum core and addon plugins to see if anything is causing issues, but this hasn't sorted the issue.

The Instagram link seems to embed, but wont show the picture etc.

See HERE

Help world be appreciated.

Cheers


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Astghik
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(@astgh)
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Joined: 8 years ago

Hi @mikecma,

Thank you for contacting us. 

Please see how it looks in my case. 

image

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(@mikecma)
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@astghik

Bazaar, I am checking 3 different browsers, Firefox, IE, Chrome as well as checking on my Iphone...

Any ideas why its working for you and not me?

Thanks for your help

 

mike


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(@mikecma)
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Joined: 7 years ago

This seems to be an issue, I have tried other phone browsers, checked another computer I have, I even downloaded Opera, deleted all cookies, caches within the browsers and the site several times and I am getting no joy.

I have Pufin browser on my Iphone which I don't normally use and it does seem to work on that OK.

Can you please get back to me, I have limited time to spend on this issue, and have paid good money for it so would expect it to work.

This addon is no good to me if Instagram dosn't work in it.

Your prompt attention would be appreciated.

Untitled

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Astghik
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(@astgh)
Joined: 8 years ago

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@mikecma,

We don't find such an issue on our test websites. As you may see I've added the same Instagram link on add-ons demo forum and it's working fine: 

https://addons.wpforo.com/community/wpforo-embeds/instagram-embedding-test/

Could you please sent the admin login details to info[at]gvectors.com email address to allow us to check it? 


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Astghik
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(@astgh)
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Joined: 8 years ago

@mikecma,

It seems there is some antivirus program installed on your computer, or browser extensions that block the links and doesn't allow to display the links. 

Please see the screenshots, it works fine in our case.

Image 1
image2

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