Youtube video shows up twice and messes up the post  

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riversky
(@riversky)
Member Customer
Joined: 2 years ago
Posts: 5
07/02/2019 3:47 pm  

Hello,

These problems only started on a few days ago:

1. When I post a  link, 2 youtube videos show up and one of them doesnt play. But the post is not messed up.

normal post

2. Recently, 2 videos show up and in addition, only post where the video is posted is messed up. 

messed up

Please propose solutions. Thank you!!


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1729
07/02/2019 3:53 pm  

Hi @riversky,

Please leave some example URL to allow us to check it. 


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riversky
(@riversky)
Member Customer
Joined: 2 years ago
Posts: 5
07/02/2019 4:45 pm  

Hello @Astghik! I'll send you a temporary user ID and pw as forum access is for members only.  Thanks!


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1729
08/02/2019 2:22 pm  

Hi @riversky,

The issue has relation neither wpForo nor wpForo embeds addon. It seems some other plugins or your current active theme changes the structures. There are some tags, that are open and not closed. Please see the screenshot: 

closed div

To find a problem maker plugin/theme, please deactivate plugins one by one and check after each deactivation. Also, switch to some default theme (it may be a theme conflict too).

Please keep the cache plugin deactivated during this process. 


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riversky
(@riversky)
Member Customer
Joined: 2 years ago
Posts: 5
08/02/2019 9:03 pm  

Hello @Astghik,

Not really sure if the problem is with the plugins because I didn't install anything in the last couple of days. The problem started when I posted a youtu.be link that I actually got from youtube.  I think that youtu.be link is a problem because when fixed one of the the posts (by using youtube.com link), the twin video disappeared. I wanted to do the same to the other post but I could not even access it! So could you please check that particular post posted on Feb 5 at 12: 53 pm? I cannot access any of the links in this post...

2019 02 08 18 02 27 Forum – Kang Ha Neul

Thank you! 


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riversky
(@riversky)
Member Customer
Joined: 2 years ago
Posts: 5
08/02/2019 9:05 pm  

Oh, this post as well please. All the links are blockes do I could not even replace the youtu.be link with a youtube.com link.

2019 02 08 18 04 42 Forum – Kang Ha Neul

Thank you!


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riversky
(@riversky)
Member Customer
Joined: 2 years ago
Posts: 5
08/02/2019 10:07 pm  

I have another question. How could I make the video bigger? Thanks!


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Astghik
(@astghik)
Support Team Admin
Joined: 1 year ago
Posts: 1729
09/02/2019 6:40 pm  

Hi @riversky

The problem started when I posted a youtu.be link that I actually got from youtube.  I think that youtu.be link is a problem because when fixed one of the the posts (by using youtube.com link)

This should work fine on our test websites. However, if you provide us admin access we'll check it on your website as well. If it possible, change the current user role to admin. 

I have another question. How could I make the video bigger? Thanks!

As far as we check the issue, I'll be able to provide CSS code for you. 


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