Unable to activate "wpForo Advanced Attachments" add-on; don't see any error messages in nginx or php error logs; when I tried to activate plugin it reported "Plugin activated", but in fact it still inactive. Need help.
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Oct 02, 2017 9:17 am
3 Replies
Oct 03, 2017 12:42 am
I think this is a server configuration issue, it doesn't open remote connection to gVectors.com activation server. If you have an option to use Apache for a small time, please try to activate it on a regular Apache server.
Oct 03, 2017 12:46 am
I don't have an option to use other web server, it's in production. Please provide the troubleshooting steps.
Oct 03, 2017 12:54 am
Something is irregular on your server or WP so we don't know the exact reason, there is no way to troubleshoot it by discussing it here. The only way we can help you and activate it is having admin access. Please send login details to support[at]gvectors.com email address, we'll login and check the issue within next 12-24 hours.