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Image rotates when uploaded

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Posts: 14
Topic starter
(@gnyma)
Active Member
Joined: 8 years ago

 I have a member who had their images rotated when they're uploaded. Can you tell me why it happens, and what I can do to fix it please?

p/s: I'll PM you the link to it, Tom.

Thanks so much,

Amy 

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Posts: 4214
 Tom
Admin
(@tomson)
Famed Member
Joined: 10 years ago

It comes from image, wpForo addon doesn't have any function to rotate. Users' device may show it correctly but in real it's rotated, when he/she uploads the image the real status is appearing.

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Posts: 14
Topic starter
(@gnyma)
Active Member
Joined: 8 years ago

Thanks so much Tom. It's weird and I find it hard to explain to the people in the forum as you mentioned because it looks "right" when they have it in their computer.

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Posts: 4214
 Tom
Admin
(@tomson)
Famed Member
Joined: 10 years ago

Not in all devices it's right. In most PC's (windows) shows the real status and Mac's too. When you try to edit such image it'll be displayed with real view. I'd recommend users with such devices to open images in some editor before uploading to forum.

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