Notifications
Clear all

Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

Advanced attachments is asking to re-activate very frequently

6 Posts
3 Users
0 Reactions
1,027 Views
Posts: 7
Customer
Topic starter
(@mike-bax)
Member
Joined: 4 years ago

Hi,

I'm using advanced attachments. For some reason I need to activate this plugin frequently. I activate it, then it works a while, and then it deactivates somehow.

Does anyone know how to resolve this?

5 Replies
Kyle
Posts: 728
 Kyle
(@kylew)
Prominent Member
Joined: 4 years ago

Hi @mike-bax,

Please provide the versions of wpForo plugin and advanced attachments addon.

Reply
Posts: 7
Customer
Topic starter
(@mike-bax)
Member
Joined: 4 years ago

In an attempt to fix this issue, I just updated wpForo and advanced attachments, I do not recall what versions I used before. I'll come back here if advanced attachments is re-requesting activation again.

Reply
Posts: 7
Customer
Topic starter
(@mike-bax)
Member
Joined: 4 years ago

It happened again, the update did not fix it unfortunately. My wpForo version is 2.1.6 and my advanced attachments is 3.0.4

Reply
1 Reply
 Tom
Admin
(@tomson)
Joined: 10 years ago

Famed Member
Posts: 4233

Hi @mike-bax,

I think this is a license key issue. What license key did you use for activation of the license? Can you please click the Disconnect License button in Dashboard > Plugins admin page for the Advanced Attachments addon then activate the license with the newest license key?

 

Reply
Posts: 7
Customer
Topic starter
(@mike-bax)
Member
Joined: 4 years ago

Ok, I clicked the disconnect license button, but nothing happened. The advanced attachments addon just keeps functioning. Should there not be a message or something asking for activation after disconnecting the license?

Reply
Share:
Scroll to top