[Solved] Comments disappear when I choose “sort by…”

Hi @jchen2019,

Please send the admin login details to info[at]gvectors.com email address to allow us to check it.

Also please make sure the plugin editing feature is enabled.

OK, email sent, thanks.

@jchen2019,

Thank you for details.

The developers just checked your website and saw there is the Remove Dashboard Access plugin that may cause the issue. You should deactivate that plugin and check again. If the issue still exists, please deactivate the plugins one by one to find the problem maker one.

I've deactivated that plugin but the problem persisted, any idea why?

@jchen2019,

It seems one of the active plugins caused the issue. Please deactivate the plugins one by one and check after each deactivation to find a problem maker one, as I already mentioned.

Also please don't forget to delete all caches and press CTRL+F5(twice)  on the frontend each time before checking.

I think I found the plugin that's causing it -- "PublishPress Permissions" (previously known as press permit). Just reporting in case someone ran into the same problem. I hope the developers can figure out a fix because I need press permit on my site. Thanks!

Right now I'll just disable the sorting button

@jchen2019,

The issue doesn't have any relation with the wpDiscuz, so it can't be solved by the wpDiscuz side.

You should contact PublishPress PublishPress Permissions plugin and let them know the ajax requests do not work properly with the plugin that caused the problem. So you will need to fix it.

Got it, thanks