Comment voting issu...
 
Notifications
Clear all

Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

[Closed] Comment voting issues.

6 Posts
3 Users
0 Reactions
1,441 Views
(@chris-r)
Member Customer
Joined: 6 years ago
Posts: 53
Topic starter  

Hello,

I've noticed a few problems with the comment voting system in v7. 

First issue - The thumbs up and down hands do not stay colored once voted.  So the user doesn't know if they voted previously.

Second issue - There doesn't seem to be a limit on votes anymore.  Users can up vote or down vote as many times as they'd like. 

Are these issues being worked on?

Thank you,

-Chris


   
Elvina
(@elvina)
Support
Joined: 6 years ago
Posts: 1403
 
Posted by: @chris-r

First issue - The thumbs up and down hands do not stay colored once voted.  So the user doesn't know if they voted previously.

Please navigate to the Dashboard > Comments > wpDiscuz > Settings >Comment Thread Features admin page, find and enable the "Highlight Voting Buttons for Voters" options.

Posted by: @chris-r

Second issue - There doesn't seem to be a limit on votes anymore.  Users can up vote or down vote as many times as they'd like. 

 

There is no such issue. Please watch the recorded video below: https://www.screencast.com/t/Ws38IjWf


   
(@chris-r)
Member Customer
Joined: 6 years ago
Posts: 53
Topic starter  

@elvina

Hi Elvina,

I have the feature turned on and it still isn't working.  I'm experiencing both of these issues that weren't present before.  

I sent you test link for another thread on here.  You can create and account and see these issues for yourself.

-Chris 


   
(@chris-r)
Member Customer
Joined: 6 years ago
Posts: 53
Topic starter  

I should clarify, the vote being highlighted does work once clicked, but once I reload the page the hands are no longer highlighted.

-Chris

 


   
 Tom
(@tomson)
Famed Member Admin
Joined: 10 years ago
Posts: 4233
 

@chris-r,

We're closing wpDiscuz support in gVectors Forum. So I don't recommend open a support topic here. This forum is only for addons related question. Here is the new support forum of wpDiscuz plugin: https://wpdiscuz.com/community/


   
(@chris-r)
Member Customer
Joined: 6 years ago
Posts: 53
Topic starter  

@tomson

Hi Tom,

Ah okay, I wasn't aware of that. I appreciate you letting me know.  I'll recreate the thread over there.

Thank you,

-Chris


   
Share:
Scroll to top