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Victor Garcia
(@victor-garcia)
Active Member
Joined: 2 months ago
Posts: 10
09/08/2019 5:33 pm  
When I activate the woodiscuz comments woocommerce plugin, it unconfigures my categories. Only I disable that menu back to normal.

Imagem do erro:


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3392
10/08/2019 12:26 pm  

Hi @victor-garcia,

Please leave some example URL to allow us to check it. 


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Victor Garcia
(@victor-garcia)
Active Member
Joined: 2 months ago
Posts: 10
11/08/2019 1:15 am  

@astghik

I activated the plugin so you can see it, so I deactivate it back to normal.
This plugin would be very useful for my site, I hope you can find how to fix it.

URL: https://www.arielshops.com/


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3392
13/08/2019 11:18 am  

@victor-garcia,

Put the following CSS in Top Black Admin Bar > Customize > "Additional CSS", delete all caches and check again. 

.toggle-product-cats.nav {
   display: flex;
}

Delete all caches and check again (press CTRL+F5 on frontend).


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Victor Garcia
(@victor-garcia)
Active Member
Joined: 2 months ago
Posts: 10
13/08/2019 11:52 pm  

I performed the procedures, cleared the cache and added in the additional CSS code, still still having problem in the top menu.


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3392
14/08/2019 2:58 pm  

@victor-garcia

The code from the previous code can be removed. 

Please add the following one:

.site-header .products-cats-menu .toggle-product-cats .menu {
width: auto !important;
}

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Victor Garcia
(@victor-garcia)
Active Member
Joined: 2 months ago
Posts: 10
14/08/2019 6:25 pm  

I put, but the problem remains


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3392
14/08/2019 6:44 pm  

@victor-garcia

Press CTRL+F5 (twice) on the frontend before checking. 


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Victor Garcia
(@victor-garcia)
Active Member
Joined: 2 months ago
Posts: 10
14/08/2019 7:08 pm  
I pressed, cleaned the caches did the same steps as before.

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Victor Garcia
(@victor-garcia)
Active Member
Joined: 2 months ago
Posts: 10
14/08/2019 7:26 pm  

One thing you can do when I select the option to open the menu automatically, it does not give these errors.


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3392
16/08/2019 1:22 pm  

ok @victor-garcia,

Sorry for the misleading. This code should not be removed. Please add it as well. 

.toggle-product-cats.nav {
  display: flex !important;
}


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Victor Garcia
(@victor-garcia)
Active Member
Joined: 2 months ago
Posts: 10
16/08/2019 7:43 pm  

I added, had already tested with both together, but unfortunately still did not work

When I add this code:

.toggle-product-cats.nav {
  display: flex !important;
}

Changes a little, the category appears with more space, but still defective:

As it should be and is when I disable the plugin:

Thanks for helping, this plugin is very important for my site.

 


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Victor Garcia
(@victor-garcia)
Active Member
Joined: 2 months ago
Posts: 10
20/08/2019 3:00 am  

can anyone help me?


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Astghik
(@astghik)
Support Team Admin
Joined: 2 years ago
Posts: 3392
20/08/2019 1:36 pm  

@victor-garcia,

Something is wrong with the menu of the currently active theme. I cannot understand how it works. If you scroll to the top it works fine otherwise not. Please watch the following video:

https://www.screencast.com/t/CHOzaPeBAGJ

 


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Victor Garcia
(@victor-garcia)
Active Member
Joined: 2 months ago
Posts: 10
20/08/2019 6:59 pm  

When it scrolls down, it opens, but it is still on top and a little ball, different from the original way of the site.


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Victor Garcia
(@victor-garcia)
Active Member
Joined: 2 months ago
Posts: 10
20/08/2019 7:00 pm  

Something from the plugin is causing this problem.


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