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Product License Que...
order cancelled?
 
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order cancelled?

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Product License Questions
Last Post by Tom 8 years ago
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 Peter szkodlarski
(@pszkodlarskiyahoo-com)
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[#2239]

Hi, we made a purchase a few hours ago ( #27263 for wpDiscuz Media Uploader), it was charged to our credit card, but in our account it says the order was cancelled?

Please advice.

Thanks.


 
Posted : 15/04/2018 3:31 am
 Peter szkodlarski
(@pszkodlarskiyahoo-com)
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WhatsApp Image 2018 04 14 at 19.36.16

Please see attachment for credit card screen shot


 
Posted : 15/04/2018 3:38 am
 Tom
(@tomson)
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Hi @pszkodlarskiyahoo-com,

Thank you for your purchase. It seems you've not clicked on [Complete order] button after the payment is done. This button brings you back to gVectors Store and update the order status. We just change it to Complete manually. Please find the product license key and download link in emails and your account page.


 
Posted : 15/04/2018 1:04 pm
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