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Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Topic starter
Hi, we made a purchase a few hours ago ( #27263 for wpDiscuz Media Uploader), it was charged to our credit card, but in our account it says the order was cancelled?
Please advice.
Thanks.
Posted : 15/04/2018 3:31 am
Topic starter
Please see attachment for credit card screen shot
Posted : 15/04/2018 3:38 am
Thank you for your purchase. It seems you've not clicked on [Complete order] button after the payment is done. This button brings you back to gVectors Store and update the order status. We just change it to Complete manually. Please find the product license key and download link in emails and your account page.
Posted : 15/04/2018 1:04 pm