License problem

@angeljs,

Your issue is not the same. Simply, your license was expired on 2023-10-29.

All our products are subject to yearly licenses for future updates. However, you’ll still be able to use the version you have for an unlimited time. Please read the license agreement here: https://gvectors.com/terms-and-conditions/#gaining-download-access

I understand about the licences, but all plugins have still been disabled, I can’t use them.

Hi Angela,

Please let us know if you have used a nulled version of the plugins after your license expired, which was obtained from a non-official website.

You should not see such an issue if you use the official gVectors addons. 

Certainly not, I only have the official versions installed. I had this issue before and the only way to fix it was to pay again for another year of updates. I can’t afford to keep doing that.

@angeljs,

Thank you for confirmation. 

Please send the admin login details to info[at]gvectors.com email address. I'll ask the developers to check the issue for you.

Login details sent, thank you.

@angeljs,

You should not face such an issue anymore. 

Thank you. Does that go for all of the addons I purchased?

Also, I can’t retrieve my keys for the addons. I just see this notice:

Your subscription to this product is expired, license key is no longer valid, please purchase new license.

@angeljs,

Yes, all addons should work fine.

Also, I can’t retrieve my keys for the addons. I just see this notice:

Your subscription to this product is expired, license key is no longer valid, please purchase new license.

The keys cannot be inserted, which is the expected behavior when the license is expired. In such cases, this message will be displayed.

Okay, so all of the addons asking for the key on my site will still work?

@angeljs,

Yes, the keys are necessary to receive further updates. 

The plugins have been deactivated again

@angeljs,

Please resend the admin login details again.