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Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

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8 Posts
2 Users
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Posts: 53
Customer
Topic starter
(@pyue6299)
Member
Joined: 7 years ago

Currently, i restricted my user to only upload images. When the user mistakenly select files that are of other type, such as .pdf .stl, the whole upload icon (which as a plus sign on it) will get disappeared after the user has selected the wrong file type. And the comment cannot be published too.

I have tested this on your demo site, it is the same scenario. 

Please advise.

7 Replies
Astghik
Posts: 6444
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

Hi @pyue6299,

This issue will be fixed in the next update. 

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4 Replies
Customer
(@pyue6299)
Joined: 7 years ago

Member
Posts: 53

@astghik thanks

 

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Customer
(@pyue6299)
Joined: 7 years ago

Member
Posts: 53

When is the next update?

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Astghik
Admin
(@astgh)
Joined: 8 years ago

Illustrious Member
Posts: 6444

@pyue6299,

I'm sorry, but I cannot provide any ETA yet. I'll update the topic once I get news for you. 

 

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Customer
(@pyue6299)
Joined: 7 years ago

Member
Posts: 53

@astghik yea please update me thanks

 

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Posts: 53
Customer
Topic starter
(@pyue6299)
Member
Joined: 7 years ago
image

When i try to update the plugin with my reviewed licence, it said the files are not able to be upgraded.

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1 Reply
Customer
(@pyue6299)
Joined: 7 years ago

Member
Posts: 53

I added them via ftp, thanks

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