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When user asks to notify him via e-mail he doesnt get an answer

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(@gregoro)
New Member
Joined: 9 years ago
Posts: 1
Topic starter  

Hello dear friends!

I've installed wpDiscuz and really enjoy it! Thats great plugin, really thanks!
I wanted to write on your forum... But there is no link to register... It looks like a registration is locked.

I have some issue on my site.
If user writes a comment and asks to e-mail him when somebody answer him, he doesn't get an e-mail... The e-mail doesn't go to "spam". I've checked it...
If you want you can check it for example here http://sir-dom.ru/oborudovanie-dlya-syra-v-domashnix-usloviyax/

Here is the screen with my setting about e-mail subscriptions https://yadi.sk/i/6g56R12xoo9Bi

Do I do something wrong?

Really thanks for your answer!


   
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 Tom
(@tomson)
Famed Member Admin
Joined: 10 years ago
Posts: 4213
 

Hi gregoro,
We just tested wpDiscuz on your website, all works fine.
Subscription confirmation email:

2016 02 14 1206

Confirming the subscription:

2016 02 14 1208

New Reply to my comment email:

2016 02 14 1210

All works fine. However we figured out that your hosting service or some Antispam plugin tries to cache emails and it doesn't allow to send immediately. It sand a bit latter (1-2 min ago). Also if you use the same email with the same address it blocks and some-time doesn't send. It understands that the comments and replies are in-normal (IP, email, username, frequency... ). So please test it as real as possible, or change you hosting/ant-spam plugin. You should use new IP, new emails and new accounts. The best way to ask your fiend to post a comment with Subscription and Subscription Confirmation. Then reply him.


   
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