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How-To and Troubleshooting
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Topic starter
03/03/2015 1:20 am
Hi,
Thanks for the great plugin and all seems fine except when someone subscribes to receive replies to comments, they don't seem to get any notifications - not by email anyway.
How does it actually work? When they enter their email details in order to comment, where does that info go? Does it go to my site's DB or somewhere else? Surely the notification for replies is automatic from somewhere?
I have left the live update turned off as recommended for shared hosting, but I don't think this the reason for not notifying subscribers of updates to comments or is it?
My site is www.helenajohnson.net
many thanks
03/03/2015 4:28 am
Hi CPR99,
Could you please send admin login details to support[at]gvectors.com email address? We need admin access to check and fix this problem.
Also we see that you've added some wrong CSS:
form {
width: 50%;
}
This affects all forms in your theme, it also affects wpDiscuz form. We know why this CSS is added, and we'll add better solution for widget login form.
Topic starter
03/03/2015 7:25 pm
Hi,
Thanks for your reply. My hosting are currently looking into this as it may be a caching issue, so I need to let them finish first and I will get back to you.
I think I have resolved the center code issue and have removed that code above which was affecting the boxes when viewed on a mobile.
Thanks
Helena