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[Solved] Reply to other people's comments does not work

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(@dickvanderwateren)
New Member
Joined: 5 years ago
Posts: 3
Topic starter  

Today, I installed the wpDiscuz plugin on my WP blog. Posting comments to a blog post works fine. However, replying to other comments does not work. The reply button does not respond. The Helpdeks person at WP found the following: TypeError: secondaryForm is undefined - wpdiscuz.js:918:9

How can I restore all discussion functionality?


   
Astghik
(@astgh)
Illustrious Member Admin
Joined: 7 years ago
Posts: 6191
 

Hi @dickvanderwateren,

Thank you for contacting us.

Could you please leave some URL to your website to allow us to do a deep debugging?

Also, I recommend deactivate plugins one by one and check after each plugin deactivation. Don't forget to press Ctrl+F5 before checking to reload updated JS/CSS files. 

Please keep disabled the cache plugin. 


   
(@dickvanderwateren)
New Member
Joined: 5 years ago
Posts: 3
Topic starter  

Hi

Thanks for responding. The website is https://onderzoekonderwijs.net/2019/07/01/de-mythe-van-directe-instructie/#comment-12041

I will do what you suggested after you have a look at this page


   
Astghik
(@astgh)
Illustrious Member Admin
Joined: 7 years ago
Posts: 6191
 

@dickvanderwateren,

I see you've not disabled the Jetpack Comments. Please note, you can't use two different comment system together. You should keep activated whether wpDiscuz or Jetpack Comments.

Jetpack comment form

More info can be found in this support topic: https://gvectors.com/forum/how-to-and-troubleshooting/reply-button-doesnt-work/#post-14819

 


   
(@dickvanderwateren)
New Member
Joined: 5 years ago
Posts: 3
Topic starter  

Thanks very much. I could have thought of this myself, but for me it was like a needle in a haystack. It obviously needed someone cleverer than me

cheers


   
Arina
(@arina)
Support Team
Joined: 11 years ago
Posts: 101
 

@dickvanderwateren,

Glad to hear that the issue is solved. If you have any other questions please don't hesitate to contact us.


   
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