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Topic starter
10/11/2016 9:55 pm
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PHP Warning: file_exists(): open_basedir restriction in effect. File(C:\_websites\planet-tharg.co.uk\httpdocs/wp-content/plugins/ http://planet-tharg.co.uk/wp-admin/edit.php) is not within the allowed path(s): (C:/_websites/planet-tharg.co.uk\;C:\Windows\Temp\) in C:\_websites\planet-tharg.co.uk\httpdocs\wp-admin\menu-header.php on line 219
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Having installed wpDiscuz on 2 Windows servers, 2008 and 2012 I get the error above which then leads to not being able to login to the the Wordpress Admin area. The only way I can get back into Wordpress is to remove the plugin folder. After putting it back you can see Wordpress shows the error in the Dashboard area. I am only using the default Wordpress theme and wpdiscuz is the only plugin activated. If I remove it there are no issues. I have posted similar message to pre sales but I as of yet have not received a reply. Could you please advise, Many thanks, Peter
10/11/2016 11:25 pm
Thank you for letting us know. This is a very specific case and we can't find it on our servers, it would be very helpful and fast to have admin login details of your website to be able check and fix this issue. Could you please send admin website URL with admin username/pass to support[at]gvectors.com email address?
Topic starter
15/11/2016 7:14 pm
I sent you an Email with access credentials, have you received it. I sent it as requested on 11 November?
Thankyou
16/11/2016 3:35 am
Could you please update to 4.0.2 version? It should fix your issue. Don't forget to delete all caches. And make sure your hosting server uses PHP 5.4 or higher (WordPress and wpDiscuz requirs PHP 5.4 >).
https://wordpress.org/support/topic/wpdiscuz-4-requires-php-5-4-and-higher/