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How-To and Troubleshooting
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Topic starter
15/04/2019 6:07 pm
Hello,
just installed wpdiscuz on my wordpress backend ( https://nerja-costa-del-sol.com). Unfortunately nobody can leave a comment on the wpdiscuz form on all of my articles. If someone tries to submit a comment the following error appears:
SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
Is there a way i can fix this?
15/04/2019 7:36 pm
Hi @masterschnuz,
This kind of problem is usually caused by either a conflict with your theme or with other plugins.
Please deactivate plugins one by one and check after each deactivation. Then switch some default theme and check again.
Please keep the cache plugin deactivated during this testing process.
Topic starter
16/04/2019 10:03 am
Hello Astghik,
just went through my plugins. The troublemaker was the plugin SI Captcha Anti-Spam (Version 3.0.3). I deactivated the plugin and it works now.
Thank you for your help.