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Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Topic starter
14/09/2017 10:26 am
I installed your plugin on my site, I like everything, but the real-time update function does not work.
An update appears at the top right, but I do not see any new comments.
15/09/2017 8:41 am
Hi Ruslan,
please deactivate other plugins and test it again, this is a plugin conflict. wpDiscuz live update works on thousands of website without any issue, so the only reason of your problem is local plugin/theme/server incompatibility, you should find it using plugin deactivation and theme changing methods.
Topic starter
18/09/2017 11:04 pm
I deactivated all the plugins, but it's useless
22/09/2017 1:12 am
It maybe a theme incompatibility. Please leave some URL to allow us debug front-end JS errors. Also make sure you don't have wrong code in theme's functions.php. This file is very sensitive, if your code generates errors or you have spaces/line-breaks after ?> and before <?php codes it'll affect all AJAX requests. these generate extra output before file header sent.
Topic starter
22/09/2017 12:50 pm
You were right, after changing theme, it all worked.