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ReCaptcha passed but no comment is sent, an error question is shown instead.

riogrande · 2018-03-24T18:44:38Z

My site has started exeperiencing weird behavior after the latest WpDiscuz update. Some people (including me) report they successfuly pass the ReCaptcha validation (the check mark is shown) but after clicking the SEND button, instead of sending the comment, a pink question "Hacker?" is shown. Is this some kind of an error message?When I disable the ReCaptcha plugin and start using the regular type-in catpcha, everything is back to normal. I can't find any string in the WpDiscuz translation page where a string "Hacker?" would be defined, so is this some kind of WpDiscus internal message?

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wpDiscuz - Google ReCaptcha

Last Post by riogrande 8 years ago

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Astghik

Admin

Mar 27, 2018 6:11 pm

(@astgh)

Illustrious Member

Joined: 8 years ago

Hi @riogrande,

We made changes and installed a new version of wpDiscuz. Please don't delete it until new update available that does not have this problem. We tested several times (also during the test, your users also left comments) and it looks like the problem is fixed.

In case that the problem appears again, please let us know.

In future you may have a problem with caches as we detected not clear deleting of cache files. We'd recommend to check all caching plugins and key plan of those, it seems that conflict with each other. After deleting, we don't see changes in the dashboard. Somehow it does some hard caches which are not being updated after the simple updating of the cache. In case if there are problems in the future, please make sure are totaled deleted cache files.

1 Reply

riogrande

Customer

(@riogrande)

Joined: 9 years ago

Member

Posts: 11

Mar 27, 2018 6:18 pm

Reply to

Astghik

You must clear the proxy cache on Sucuri WAF in order to clear the cache for testing purposes on our site. Disabling the Sucuri plugin doesn't bypass the Sucuri infrastructure.

In WP Admin, go to Sucuri -> Firewall WAF -> Clear Cache. We have a double-layered caching, first clear the WP Fastest Cache and then clear the proxy cache by Sucuri.