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New registered users aren't being counted as members on the forum

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Posts: 12
Customer
Topic starter
(@cynthia-tunstall)
Member
Joined: 3 years ago

I have several new users who have registered to join my forum, but they are not being counted as "members".   Others have signed up and it my forum says their name as new members.  What is happening?   My website is ELOTR.com. Help?

1 Reply
Posts: 4233
 Tom
Admin
(@tomson)
Famed Member
Joined: 10 years ago

Hi @cynthia-tunstall,

Please use wpForo Support forum for any questions related to wpForo. This forum is only for addons related questions.

Here is a related topic to your questions: https://wpforo.com/community/how-to-and-troubleshooting-2/hidden-users-are-visible-in-statistics/#post-59655

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