Notifications
Clear all

Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

[Solved] You are not allowed to write a message yet.

3 Posts
2 Users
0 Reactions
1,277 Views
Posts: 2
Customer
Topic starter
(@paul-kpognon)
Member
Joined: 5 years ago

Hi,

I have installed the PM but only the administrator can write PM.

Getting bthe fvollowing message: "You are not allowed to write a message yet".

 

What to do?

Paul

2 Replies
Elvina
Posts: 1403
(@elvina)
Support
Joined: 6 years ago

Hi @paul-kpognon,

Please navigate to the Dashboard > Forums > Usergroups > edit the certain usergroup and make sure the "Front - Can write PM" option  is enabled:

pm
Posts: 2
Customer
Topic starter
(@paul-kpognon)
Member
Joined: 5 years ago

This solve the problem for me.

image

Thank you.

 

Paul

Share:
Scroll to top