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Private messages keeps crashing site

7 Posts
2 Users
2 Reactions
866 Views
Posts: 262
Customer
Topic starter
(@percysgrowroom)
Member
Joined: 6 years ago

Every time i go to send a PM, i see " sending request" at he bottom of the screen, but then the site will stop loading. 

If i close down the page,and try reopening it in a different tab, it still wont load. But if I open the site on Private Browser, the site loads.....

Im not sure what the issue is, or how to fix it, does any one know what is wrong and having the same issue?

6 Replies
Elvina
Posts: 1403
(@elvina)
Support
Joined: 5 years ago

Hi @percysgrowroom,

Please register some new testing user and leave the user's login details with your forum URL here. 

I've set the topic private, so the login details can be left without any worries.

Reply
Posts: 262
Customer
Topic starter
(@percysgrowroom)
Member
Joined: 6 years ago

I think you guys already have an account on my forum. Gvectors is the username, do you need a new pw?

Reply
3 Replies
Elvina
(@elvina)
Joined: 5 years ago

Support
Posts: 1403

@percysgrowroom,

 Could you please make the user admin and let us know, to allow us to continue checking.

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Customer
(@percysgrowroom)
Joined: 6 years ago

Member
Posts: 262

@elvina sure ill do that now

Reply
Elvina
(@elvina)
Joined: 5 years ago

Support
Posts: 1403

@percysgrowroom,

PM works fine, please see the recorded video below: 

https://www.screencast.com/t/9TkTgISW

Reply
Posts: 262
Customer
Topic starter
(@percysgrowroom)
Member
Joined: 6 years ago

It works for you, but for some reason it is crashing on my profile, ill record a video later and show you 🙂 

 

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