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PM Attachment File Type Not Supported

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Posts: 12
Customer
Topic starter
(@aaron-mckeon)
Member
Joined: 3 years ago

One of my users alerted me to the fact that our forum is not allowing them to attach DOC or PDF file types to their private messages.  I confirmed I am able to do so from my account (as an administrator) but I cannot do it from their account.  I also checked the forum permissions for their access type and usergroup, and all permissions having to do with attachments are selected.  Attached please find a screenshot of the error they are receiving.  Can you let me know how I can fix this?  Thanks.

-- Aaron

Screenshot 2022 03 26 131634

 

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Posts: 76
Customer
(@tutrix)
Member
Joined: 5 years ago

@aaron-mckeon

Dashboard > Forums > Tools

Do not allow to attach files with following extensions:

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