I have multiple users (including myself) who are having issues with private messages not showing up, or being cut off, or disappearing after being read.
Please let me know how I can help troubleshoot this.
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Dec 20, 2017 9:39 pm
9 Replies
Dec 20, 2017 10:31 pm
Please make sure you use the latest version of PM addon. Also please leave some examples with screenshot...
Dec 20, 2017 11:23 pm
Please make sure you use the latest version of PM addon. Also please leave some examples with screenshot...
Yes, I'm on v1.0.5.
There's nothing to screenshot on my end. Messages I've received yesterday and earlier last week showing. The only ones I never showing are from last month. On the wpforo dashboard, the private messages "last PM date" shows my last pm was 9 months ago...
Something is off. Cleared all my caches, including Wpforo.
Dec 21, 2017 9:33 pm
Please check in database > wpforo_pms table and make sure your PMs are still there and they are complete.
Dec 21, 2017 11:07 pm
I do see messages there dating back from Dec 17th and earlier, but I'm not seeing some of the more recent messages that I've recieved and sent in the past few days.
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