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Issues with private messages : wpforo 1.4.3

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wpForo Private Messages

Last Post by Astghik 8 years ago

10 Posts

3 Users

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Posts: 18

Eric

Customer

Topic starter

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Dec 20, 2017 9:39 pm

(@veganostomy)

Member

Joined: 9 years ago

[#1848]

I have multiple users (including myself) who are having issues with private messages not showing up, or being cut off, or disappearing after being read.

Please let me know how I can help troubleshoot this.

9 Replies

Posts: 4238

Tom

Admin

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Dec 20, 2017 10:31 pm

(@tomson)

Famed Member

Joined: 11 years ago

Please make sure you use the latest version of PM addon. Also please leave some examples with screenshot...

Posts: 18

Eric

Customer

Topic starter

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Dec 20, 2017 11:23 pm

(@veganostomy)

Member

Joined: 9 years ago

Posted by: Tom

Please make sure you use the latest version of PM addon. Also please leave some examples with screenshot...

Yes, I'm on v1.0.5.

There's nothing to screenshot on my end. Messages I've received yesterday and earlier last week showing. The only ones I never showing are from last month. On the wpforo dashboard, the private messages "last PM date" shows my last pm was 9 months ago...

Something is off. Cleared all my caches, including Wpforo.

Posts: 4238

Tom

Admin

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Dec 21, 2017 9:33 pm

(@tomson)

Famed Member

Joined: 11 years ago

Please check in database > wpforo_pms table and make sure your PMs are still there and they are complete.

Posts: 18

Eric

Customer

Topic starter

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Dec 21, 2017 11:07 pm

(@veganostomy)

Member

Joined: 9 years ago

I do see messages there dating back from Dec 17th and earlier, but I'm not seeing some of the more recent messages that I've recieved and sent in the past few days.