Plugin doesnt work - posts are not synched, and sync button does nothing  

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wpforo user
Posts: 22
Customer
(@wpforosuper-user)
Member
Joined: 3 months ago

I have a posts category with 200+ posts that is updated every day

I have set sync option to enter these posts to the forum 

Nothing happens

The forum stays empty

When I press Sync - nothing happens

How can I get this to work? As I mentioned before, this feature is critical and I switched to wpForo because it has this feature.

Without it, I cant use the forum.

Category set:

 

image

Nothing added to the forum or in moderation after pressing sync or adding posts:

 

image

The category has 286 posts and new ones added every day:

image

No new posts are added to the forum:

image

 

image

13 Replies
wpforo user
Posts: 22
Customer
(@wpforosuper-user)
Member
Joined: 3 months ago

I have a site backup running. I will send you access.

Its a huge site, so sending a backup file is impossible

Reply
wpforo user
Posts: 22
Customer
(@wpforosuper-user)
Member
Joined: 3 months ago

I sent you the login

1. no sync

2. bbPress redirect Plugin doesn't work

 

Thank you

Reply
wpforo user
Posts: 22
Customer
(@wpforosuper-user)
Member
Joined: 3 months ago

Did you manage to login?

Its an urgent issue

Thank you

Reply
2 Replies
Astghik
Admin
(@astghik)
Joined: 2 years ago

Support Team
Posts: 3386

@wpforosuper-user

Sorry for the late response. 

Did you manage to login?

No, we've checked several times and it's not possible to log in via the details you've provided. Please check and make sure it's available for us.

Reply
Astghik
Admin
(@astghik)
Joined: 2 years ago

Support Team
Posts: 3386

Hi @wpforosuper-user,

Please follow the steps below:

1. Please execute the following SQL code in PHPMyAdmin > SQL tab:

ALTER TABLE wp_wpforo_topics DROP INDEX slug, ADD KEY slug (slug(191));

Please note the wp_ is just a prefix, in your case, it can differ.

2. Update the wpForo Blog Cross Posting add-on to the latest version (v. 2.0.1) and try again. The issue should be solved. 

Reply
wpforo user
Posts: 22
Customer
(@wpforosuper-user)
Member
Joined: 3 months ago

Is this the result I was supposed to get?

image

Reply
wpforo user
Posts: 22
Customer
(@wpforosuper-user)
Member
Joined: 3 months ago

I have run the SQL query, then updated to latest version - still doesnt work

 

I have a few hundred post sunder that category, I clicked sync and nothing happens - the number of topics in the forum stay the same

 

image

 

image

Reply
1 Reply
Astghik
Admin
(@astghik)
Joined: 2 years ago

Support Team
Posts: 3386

@wpforosuper-user,

We've just checked the duplicated website you've provided and it works fine. Probably you've not executed the SQL on your live website, or close the tab before the synchronization ends. 

Reply
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