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Attachments link opens popup but no media library visable

wpForo Advanced Attachments

Last Post by Tom 8 years ago

4 Posts

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Posts: 2

Douglas

Customer

Topic starter

May 23, 2017 9:51 am

(@veteranvespaclub)

Member

Joined: 8 years ago

Hi,

I have installed the plugin into a private forum but when the attachment button is pressed the pop up window simply displays the loading spinning bubbles and a blue bar along the top.

I have tried turning other plugins on and off - the ones I am running are:

Askimet

Contact form 7

Custom user profile

Disable REST

Ecwid shopping cart

Forum wpforo

Galleries by angie makes

W3 Total Cache

Wordfence Security

WP-Members

wpForo Advanced Attachments

Wordpress 4.7.5

Running Shoreditch Theme

The site is www.veteranvespaclub.com.

Please, can you let me know what may be the issue as I need the attachments to work as soon as possible?

Thanks

3 Replies

Posts: 4233

Tom

Admin

May 23, 2017 7:34 pm

(@tomson)

Famed Member

Joined: 10 years ago

Hi Douglas,

I'm sorry but I didn't follow you, please leave some screenshot or direct link to the problem.

1 Reply

Douglas

Customer

(@veteranvespaclub)

Joined: 8 years ago

Member

Posts: 2

May 23, 2017 8:47 pm

Reply to

Tom

This is all I am getting when the attach image button is pressed.

Posts: 4233

Tom

Admin

May 24, 2017 8:10 am

(@tomson)

Famed Member

Joined: 10 years ago

Could you please disable other plugins one by one and check it. This is a plugin conflict. Also please PM me some user login details to allow us login and debug JS conflicts.