Notifications
Clear all

Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed. We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

[Solved] Fresh install and no Ad Manager Option

10 Posts
3 Users
0 Reactions
4,679 Views
Posts: 6
Customer
Topic starter
(@patinanation)
Member
Joined: 7 years ago

I just installed and activated the Ads Manager add-on and there isn't an option to manage the Ads.  I've checked and the wp_wpforo_ads table exists in my database as well.

Any idea why the menu item is missing?

Thanks.

9 Replies
Astghik
Posts: 6444
Admin
(@astgh)
Illustrious Member
Joined: 8 years ago

Hi @patinanation,

Thank you for your purchases and for contacting us!

Could you please check one more time There should be Ad Manager item in Dashboard > Forums admin page, and also the Advertisements subtab in  Dashboard > Forums > Settings > Addons admin page. 

add on
Reply
Posts: 6
Customer
Topic starter
(@patinanation)
Member
Joined: 7 years ago

The settings are there, but the menu option is not.  I'm attaching a screenshot for reference.

2019 02 04 08 32 17 Window
Reply
Posts: 4233
 Tom
Admin
(@tomson)
Famed Member
Joined: 10 years ago

Could you please deactivate this addon and activate it again? Also please let us know what WordPress and wpForo version you use?

Reply
Posts: 6
Customer
Topic starter
(@patinanation)
Member
Joined: 7 years ago

Deactivated and reactivated didn't help.  We're on Wordpress 4.9.9.

Reply
Page 1 / 2
Share:
Scroll to top