Subscription emails not being sent after memberpress integration - except to admin

I even set the access "no access" level to 'can subscribe' hoping that would allow emails to come through for all the memberpress memberships, sadly no. 

If membership access takes precedence over usergroup restrictions then why would email subscriptions not be sent for all users who arent admin/mods even with 'no access' being set as the forum permission for every usergroup not admin/mods?

All membership-access users see the checkboxes to subscribe, can edit their subscriptions, appear to be subscribed for forum activity, but no emails send for any user not admin/mod. 

All email subscriptions were sending appropriately and as expected prior to installing the integration, and private message notifications continue to send as expected after the integration, so I know it's not a mail configuration problem. 

I feel like I'm just missing a setting somewhere, this is a critical problem since my membership is largely older and depend on email notifications to spur forum participation. 

Hi @lauren-turner,

The MemberPress integration addon has no relation to the emails sent to subscribers. I think the problem comes from the default Forum Access configurations. You've sent no access to users for certain forums and they cannot receive subscription emails. 

For example if you've sent NO Access for X Usergroups for certain forum, users who have that usergroups will not be able to receive subscription emails.

We could check it deeper, if you provide the following accesses:

• The admin login details
• The user login details who doesn't receive subscription emails.

You can PM the login details.

Hi Tom,

I'm a little bit confused by your response. Our understanding is that purpose of this plugin is to change the provider of wpforo permissions from wpforo usergroups to memberpress subscriptions. In the documentation, it is encouraged to set 'No Access' for all usergroups in order for memberpress subscriptions to fully control permissions. "If you want to manage forum access based on membership plans, we recommend setting [No Access] for all Usergroups except Admins and Moderators." If we do this, you're telling me that this disallows subscriptions from being received.

Our expectation is that users that have their permissions set by the memberpress subscriptions are able to receive their normal email subscriptions based on those permissions. Without that functionality, this plugin is not valuable to us as it restricts core wpforo functionality. Please let me know if that is possible to either configure or resolve ASAP.

Thank you

@lauren-turner,

That's just impossible, because the changes are only hooks. We've only added hooks nothing else. So this could not bring more problems.

Hooks are empty spaces where other plugins connect and do some actions. 

I'd provide more information if you explain what means "More problems".

Make sure you still use your old wpForo 2.2.2 version and you've not updated it. Because the 2.2.2 is customized by your developer. And I'm not sure what have you done with this version.

The main changes are done in the integration addon. The 1.0.1 version is released with that changes. If you want to use the previous version 1.0.0, you can download it from your PM.

Again, the changes we made in the integration addon cannot case any issues. You should explain your problem, I'm sure the new problems come from your side not from the changes.]

I attached the 1.0.0 version to your PM.